Life takes many quick turns. Some are happy times and others are sad times. In most cases we are prepared for these changes. Quick and happy times are usually easy to deal with. However, when there is a down turn especially with a family member’s health status, we are never prepared. These uncharted events can be impossible to deal with and understand. I recently experienced this”twist” in life with my Brother. His health was spiraling down rapidly. I could not make decisions. I live out of State and needed professional help, assistance and guidance.
I was fortunate to find Symphony Care Management. From the moment I hired Joan Harris of Symphony Care Management, my prayers were answered. Every need, health care service and direction were provided. I received detailed phone calls and e-mails describing every step taken to make my brother’s conditions better. Suggestions like which extended care facility to send him to, arranging physician appointments and taking him there.
Joan Harris of Symphony Care Management provided medical support and most of all emotional support for me and my family. The health care industry has become extremely sophisticated and complicated to navigate.
I now realize I was able to provide exceptional care for my loved one.
The old phrase “I couldn’t have done it without you” rings true here. The Symphony Care Management staff have become new family members forever. And thank you Joan Harris.