During a hard year of managing my mom’s dementia – and ultimately her passing - Joan and Lizzie were with my family every step of the way. Their advice and deep insights into the area facilities and care options allowed us to provide Mom with excellent care, to stay on budget and manage the ups and downs of a very tricky disease. Joan’s expertise and years of experience are evident, and she is right there with you from the initial phone call.
As our on-site advocate, Lizzie helped us to formulate an ever-changing care plan for mom that met her complex needs and her background in the healthcare industry was invaluable as we navigated through several facilities due to mom’s declining health and subsequent challenges. Lizzie’s warmth and generosity provided a bright light when we needed it most and mom could not have been in more capable hands.
My family are indebted to Joan and Lizzie for their kindness, discretion and partnership and we cannot recommend Symphony Care Management highly enough.