Here are a few things our clients have to say…
“It would be impossible to navigate our mother’s needs without Joan’s help.”
– Liesl, Arlington, MA
“Lizzy has been a beacon of light in a dark season of life…”
– Jody, daughter of SCM client
“Lizzie has guided my family through the difficult navigation of services, care systems, and medical steps for my mom with grace, compassion, and empathy. We are forever grateful for Lizzy and her kindness. Thank you, Lizzy!”
“Our family cannot say enough about the extraordinary support we received from Julia at Symphony Care Management.”
– Leslie, daughter of SCM client
“Navigating dementia care for both of our parents was overwhelming, but Julia brought expertise, compassion, and calm guidance every step of the way. She conducted thorough assessments, coordinated with physicians, pharmacies, caregivers, and senior living communities, and consistently advocated for our parents’ best interests. Her knowledge of dementia care, attention to detail, and ability to connect us with the right resources helped us make informed decisions during an incredibly challenging time. Most importantly, Julia treated our parents with dignity, respect, and genuine compassion. We are profoundly grateful for her guidance and would wholeheartedly recommend her to any family facing the complexities of aging or dementia care.”
“Joan and Lizzy are an amazing team”
– David, New York City, NY
“I first got to know them when my father was hospitalized and I quickly discovered both he and my mother needed more care than I could manage from afar. They knew what resources my parents needed and where to get them, but were also forward looking and actively involved in monitoring when their needs might change. Since my father passed away they have continued to help with managing my mother’s care, and now my older brother’s care as well. I am constantly in awe of how calm and empathetic (and yet still efficient) they can be when I am just completely falling apart. And I have great confidence knowing that they work together closely so that if something comes up suddenly and one of them is not available, I know the other is fully up to speed and always on the case.”
“Lucky for us as we soon were assigned Julia Nickrosz as our Care Manager.”
– Linda, Newton, MA
“Lucky for us as we soon were assigned Julia Nickrosz as our Care Manager.
Our sister suffered from dementia.
Julia took over, full steam ahead – getting to know her, getting to know us, making a Care Plan and implementing it.
What a relief for us.
There was nothing Julia wouldn’t do, no matter what time of day or day of the week, including coordinating with our sister at home, then in a memory care unit, in the hospital, and eventually in a hospice residence.
Thank you, Julia (and Joan too) for staying on this journey with us and becoming part of our family.”
